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Quotas are coming!
What happens to me if I am over quota?
How can I tell if I am over quota?
I am over quota, but SquirrelMail won't let me delete messages. What must I do to delete them?
Is there a way to monitor how many messages are in my folders?
The quota feature of SquirrelMail is currently in place for some, but not all, students and faculty. A quota keeps the amount of email storage used manageable. You can determine whether you are presently subject to a quota by logging into SquirrelMail and seeing whether you have a status bar displayed on the left-hand side of the screen. If the status bar is showing, you are subject to a quota. If the status bar is not showing, you will very soon be subject to a quota. The status bar looks like this:
IT Services will be setting quotas for everybody who does not have one. We will begin working on this project during J-Term of 2007.
If you are able to see the status bar, you will experience no changes when the new quotas are put in place.
If you are presently unable to see the status bar, the new quotas will affect you.
Once the quotas are set, if you are below the quota, you will see the status bar on the left hand side. From then on, you will need to monitor your e-mail usage to make sure it does not exceed the quota.
Once the quotas are set, if you are above the quota, your quota will temporarily be set at your present usage plus a percentage (to be determined). You will then be given a period of time to reduce your usage, after which your quota will be changed to the same level as everyone else's. You can use the status bar on the left-hand side of the screen to aid you in determining how many message you need to delete.
If you have too much mail stored on the email server, you will no longer be able to receive email messages. You will also get an error when sending e-mail because a copy of outgoing messages cannot be stored on the server (in your Sent folder).
Once you have completely used your quota of space on the server, it even becomes difficult to delete mail. This is because by default when you delete a message, it copies it to the Trash folder. But since you are over quota, you cannot add anything even to the Trash folder.
You will receive messages in your Inbox telling you that you are over quota. You can also tell when you are getting close to over quota by keeping an eye of your status bar. This is located on the left hand side of your SquirrelMail window.
Notice at the top of the bar that the Current Usage is displayed. The most important thing to look at is the percentage used, also denoted by the green bar. When you are in danger of going over quota (using more than 80% of your allowed space), this bar will become red:
When this happens, it is recommended that you delete some of your messages to prevent yourself from going over quota.
Once you are over quota, SquirrelMail refuses to let you move messages between folders, including into the Trash folder. So to delete messages, you must "turn off" the Trash folder.
Here's what to do:
That should do the trick. To avoid this problem in the future, pay attention to the percent of quota you have used. Delete unneeded messages before you reach your quota again.
In deciding what messages to delete, it can be helpful to see how many messages are in each folder. There is a setting you can changed to display the number of messages unread out of the total in each folder. Notice the difference below. The image on the left is the default. The image on the right is after the setting is changed.
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To change this setting, go to Options => Folder Preferences, and change these two settings under the Folder List Options:
Click Submit at the bottom of the screen. You may need to refresh the left-hand column by clicking Refresh Folder List.
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Need immediate assistance?
Call the HelpDesk at (715) 425-4357 (HELP) |
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