Installing the Clean Access Agent for Windows
After you login on the falconair web page for the first time, if you are using Microsoft Windows, you will likely be prompted to install the Clean Access Agent. The web page that appears after you login has a button for downloading the software. Click the button and you will see the dialog below. Click Run or Save. If you click Save, take note of where it is you are saving the installer.
Once the software has been downloaded, double click CCAAgent_Setup.exe. If you chose Run above, the Clean Access Agent installation will begin. Just click Next until the software is installed and then click Finish.
Next you will see the Clean Access login screen. Login with your Falcon Account.
Clean Access Agent checks
To insure the safest possible wireless computing environment, the Clean Access Agent checks three things.
- That you have antivirus software installed
- That your antivirus software is up-to-date
- That Windows is up-to-date with critical patches.
It takes only a few moments to check these three things. If your computer passes all three checks, you will see the screen below. Just click OK. Your computer now has wireless network access
Antivirus software is not installed
If your computer does not have a recognized antivirus software package installed, you will be see a dialog box explaining that. There is a button in the dialog box that will open a web page where you may download McAfee antivirus software. UW-River Falls has a site-license that allows students, faculty, and staff to download and install McAfee Antivirus on their personal computers. You may only install it on your own computer and only if you are not a student, faculty member, or staff.
IT Services does not support other antivirus packages, but the following list of products may also pass the Cisco Clean Access requirement.
| Vendor |
Supported Versions |
Authentium, Inc. |
Authentium Command Anti-Virus Enterprise 4.x
Command Anti-Virus Enterprise 4.x
Command AntiVirus for Windows 4.x
Command AntiVirus for Windows Enterprise 4.x |
ClamWin |
ClamWin Antivirus 0.x
ClamWin Free Antivirus 0.x |
Computer Associates International, Inc. |
CA eTrust Antivirus 7.x
eTrust EZ Antivirus 6.1.x
eTrust EZ Antivirus 6.2.x
eTrust EZ Antivirus 6.4.x
eTrust EZ Antivirus 7.x
eTrust EZ Armor 6.1.x
eTrust EZ Armor 7.x |
Eset Software |
NOD32 antivirus system 2.x |
F-Secure Corporation |
F-Secure Anti-Virus 5.x
F-Secure Internet Security 2006 Beta 6.x |
Frisk Software International |
F-Prot Antivirus Version 3.14e, 3.15 |
Grisoft, Inc. |
Antivirussystem AVG 6.0 6.x
AVG 6.0 Anti-Virus - FREE Edition
AVG 6.0 Anti-Virus System 6.x
AVG Antivirensystem 7.0 7.x
AVG Anti-Virus 7.0 7.x
AVG Free Edition 7.x |
H+BEDV Datentechnik GmbH |
AntiVir/XP 6.x |
Kaspersky Labs |
Kaspersky Anti-Virus 2006 Beta 6.0.x
Kaspersky Anti-Virus Personal 4.5.x
Kaspersky Anti-Virus Personal 5.0.x
Kaspersky(TM) Anti-Virus Personal 4.5 4.5.x
Kaspersky(TM) Anti-Virus Personal Pro 4.5 4.5.x |
McAfee, Inc. |
McAfee Internet Security 6.0 8.x
McAfee VirusScan 4.5.x, 8.x, 9.x, 10x
McAfee VirusScan Enterprise Edition 7.0.x, 7.1.x, 7.5.x, 8.0.x
McAfee VirusScan Professional Edition Version 7.x, 8.x, 9.x |
Panda Software |
Panda Anti-Virus Light 1.x, 3.x
Panda Anti-Virus Platinum Version 6.x, 7.04.x, 7.05.x, 7.06.x
Panda Platinum 2005 Internet Security 9.x
Panda Platinum Internet Security Version 8.03.x
Panda Titanium Anti-Virus 2004 3.x
Panda Titanium Anti-Virus 2005 4.x
Panda TruPrevent Personal 2005 2.x |
SaID Ltd., |
DrWeb Antivirus Version 4.32.x |
SOFTWIN |
BitDefender 9 Standard 9.x
BitDefender Free Edition 7.x
BitDefender Professional Edition 7.x
BitDefender Standard Edition 7.x
BitDefender 8 Free Edition 8.x
BitDefender 8 Professional Plus
BitDefender 8 Standard 8.x
BitDefender 9 Professional Plus 9.x
BitDefender Professional Edition 7.x
BitDefender 8 Standard
BitDefender 8 Professional Plus |
Sophos, PLC |
Sophos Anti-Virus 3.x
Sophos Anti-Virus 5.x
Sophos Anti-Virus version 3.80 |
Symantec |
Norton AntiVirus 10.x
Norton AntiVirus 2002 8.00.x
Norton AntiVirus 2002 8.x
Norton AntiVirus 2002 Professional 8.x
Norton AntiVirus 2002 Professional Edition
Norton AntiVirus 2003 9.x
Norton AntiVirus 2003 Professional 9.x
Norton AntiVirus 2003 Professional Edition 9.x
Norton AntiVirus 2004 10.x
Norton AntiVirus 2004 Professional 10.x
Norton AntiVirus 2004 Professional Edition 10.x
Norton AntiVirus 2004 (Symantec Corporation) 10.x
Norton AntiVirus 2005 11.0.x
Norton AntiVirus 2006 12.0.x
Norton AntiVirus Corporate Edition
Norton Internet Security 7.x
Norton Internet Security 8.0.x
Norton Internet Security 8.2.x
Norton Internet Security 8.x
Norton SystemWorks 2003 6.x
Norton SystemWorks 2004 Professional
Norton SystemWorks 2005
Norton SystemWorks 2005
Symantec AntiVirus 10.x
Symantec AntiVirus 9.x
Symantec AntiVirus Client 8.x
Symantec Client Security 10.x
Symantec Client Security 9.x |
Trend Micro |
PC-cillin 2002 9.x
PC-cillin 2003 10.x
Trend Micro Antivirus 11.x
Trend Micro Internet Security 11.x
Trend Micro Internet Security 12.x
Trend Micro OfficeScan Client 5.x
Trend Micro OfficeScan Client 6.x
Trend Micro OfficeScan Client 7.x
Trend Micro PC-cillin 2004 11.x
Trend Micro PC-cillin Internet Security 2005
Trend Micro PC-cillin Internet Security 2006 14.x |
Zone Labs |
ZoneAlarm Anti-virus 6.x
ZoneAlarm Security Suite 5.x
ZoneAlarm Security Suite 6.x
ZoneAlarm with Antivirus 5.x |
Once your antivirus software is installed, click Next to proceed.
Antivirus software is not up-to-date
If your antivirus software is not up-to-date, you will be asked to update it before proceeding. In many cases there will be an update button in the dialog box that will automatically launch your antivirus software’s update process. Once your software is up-to-date, click Next to proceed.
Windows needs critical updates
To keep the wireless network safe and secure for everyone, UW-River Falls requires that your Windows computer be up-to-date before using the wireless network. If you need Windows Updates, you’ll see a dialog box telling you so. To update your computer, follow the steps below.
- Click the Go To Link… button in the dialog box. This will launch Windows Update in Internet Explorer
- Click the Express button. The Windows Update site will examine your computer for needed updates and display them in a list.
- Click Install Updates. Accept any license agreements that may be displayed. The Windows Updates will be downloaded and installed.
- When the updates are complete, restart your computer if you are prompted to do so. If you are not prompted to restart, just close Internet Explorer, return to the Clean Access Agent and click Next.
- You should be informed that you have successfully logged in and can begin using the wireless network.
Frequently Asked Questions about Cisco Clean Access
Troubleshooting connecting with Windows
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