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Email attachments and filtering

All emails are scanned for viruses. If a virus is found, a message is sent to the recipient indicating which virus was found. Mail will be altered for viruses either because it contains information that was scanned and found to be a virus, or because it contains a dangerous attachment type, or for matching dangerous patterns in the name of files that are attached.

Viruses

The mail system has antivirus software which is regularly updated to check for the latest viruses. Messages are checked for these viruses and if they are found, the offending part of the message is removed. A message will be sent to the recipient indicating that this has been done and why.

Certain file extensions

UW-River Falls also bans files with certain file extensions. A file extension is all the characters that follow the last period in the file name. Files with these extensions can hide viruses or malicious programs, and they are not the sort of files people typically send by email. Attachments will be removed if they have any of the following extensions:

ade
adp
app
asx
bas
bat
chm
cmd
com
cpl
crt
csh
exe
fxp
hlp
hta
inf
ins
isp
js
jse
ksh
lnk
mda
mdb
mde
mdt
mdw
mdz
msc
msi
msp
mst
ops
pcd
pif
prf
prg
reg
scf
scr
sct
shb
shs
url
vb
vbe
vbs
wsc
wsf
wsh
zip*

* we plan on allowing zip files without passwords in the future, but do not have a timetable for exactly when

If you do need to email someone a document that has one of these extensions, that is still possible with a little extra effort. Rename your file's extension to an acceptable one and then tell the person to whom you are sending it, to rename it again after they receive it. For instance, if you need to send someone a file named assign1.exe, rename it to assign1.ex in Windows Explorer. Then attach the renamed file to an email message and tell the recipient to save and then rename the file again to assign1.exe .

This extra step assures that the recipient is expecting the file and does want to run it. Removing these risky files, allows the mail system filters to protect all of us from computer viruses. If you should need help sending or receiving a file with a banned extension, please contact the IT Services HelpDesk.

If you have concerns or comments about how email is handled at UW - River Falls, please give us your feedback.


More general email support

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Last modified: September 26, 2007