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IT Services web site map

The IT Services web site is organized to provide easy access to the information and service our clients need. Here's an outline of this web site. The six main sections are General information and news, Facilities, Support, Services, Connections and Help.

  1. General information and News
    1. Forms finder
    2. IT Services news
      1. Campus alerts
      2. Computer lab news
      3. Campus outages
      4. TEC news
      5. Tips from IT Services
      6. WiscNet outages
    3. IT Services Staff and team information
    4. Policies and guidelines
    5. Upcoming changes
  2. Facilities
    1. Computer labs
      1. Hours
      2. Locations
      3. Software
    2. Distance education
    3. Technology-enhanced classrooms (TECs)
      1. Locations
      2. Windows Software
      3. Macintosh Software
    4. Television Studio
    5. Test-scoring scanners
    6. Video editing
  3. Support
    1. The IT Services HelpDesk
    2. Applications
      1. Internet tools
        1. Email (general)
        2. Eudora
        3. Mail (MacOS X)
        4. Netscape
        5. Outlook Express
      2. Microsoft office
      3. Publishing and design applications
    3. Audio-visual equipment
    4. General computing
      1. Computer viruses
      2. Using Macintosh OS
    5. Computer labs and technology-enhanced classrooms (TECs)
      1. General computing
      2. Using the Macintosh labs
      3. Using the Windows labs
      4. Using the technology-enhanced classrooms (TECs)
      5. Using the test-scoring scanners
    6. Networking support
    7. Telephones
    8. Training and workshops
  
  1. Services
    1. Comments and feedback - send us your thoughts
    2. Downloads
      1. Antivirus software
      2. Macintosh software ftp site
      3. Wisconsin Integrated Software Catalog (WISC)
    3. Requests
      1. Committee or group request
      2. Computer lab software
      3. Computer move form (Form CM)
      4. Network jack activation request (Form JA)
      5. Site-license software request (Form SL)
      6. Request network accounts
        1. Falcon account
        2. Guest Falcon account
      7. Desire2Learn online course request
      8. Publications printer driver request
      9. Technology-enhance classroom (TEC) training
      10. Telephone service request
      11. General service request
    4. Reservations
      1. Audio equipment
      2. Computer lab
      3. Video equipment
    5. Television and video
    6. Trouble reports
      1. Faculty/staff workstation trouble
      2. Computer lab or TEC trouble report
      3. Telephone trouble
      4. General request for assistance
  2. Connections
    1. Desire 2 Learn online courseware (off-site link)
    2. eSIS electronic Student Information System
    3. FAA Falcon Account Administration
    4. FalconFile Store files in FalconFile
    5. Mailman UW-River Falls mailing lists tool
    6. SquirrelMail web email access
    7. WebCal Corporate Time web client
  3. Help
    1. Navigating this web site
    2. Request help
    3. Search the IT Services web site
    4. Site map (this document)


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